The Dissertation Help is an old timer with core specialty in writing dissertations for the student community in the United Kingdom. Yet, they need to improve a lot before they can be the first choice for prospective clients.
- Company trust
- Customer service
A legitimate company, although they are yet to make a mark in this field. There are areas like the revision and refund policy, which are not addressed at all. Clients will need to have all the information laid on the table to take important decisions.
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About Dissertation Help
Writing academic assignments is not every student’s happy place. Whether it is school, college, or university submissions students are gripped with panic and stress managing the topic, research, task, and timeline. In this realm, dissertations are quite complex pieces of writing and can be very challenging to students already grappling with tight schedules.
Dissertation help, an online writing services company, position itself as a dissertation specialist in the United Kingdom, providing dissertation services since 2011. They say they have developed a niche market for themselves. They claim to have assisted more than 25000 customers. There is no information about the registered office address, although they have provided two telephone numbers for contact. The company website is at https://thedissertationhelp.co.uk/
Services they offer
The organization offers help in writing dissertations or assists students with good topics in all the subjects offered in most colleges and universities. For instance, the company claims that through their website the students can also ask for topic suggestions for writing dissertations and seek help from experts. Broadly, their services to the student community are categorized as follows:
Write My Dissertation
Assignment Writing Service
Essay Writing Service
Essay Writers UK
UK Assignment Help
Write My Assignment
Dissertation Editing & Proofreading Service
Quality of Writers
Dissertation help claims their writers hold the highest qualification from the UK’s top universities. They claim that their writers’ team is the best to help with dissertation tasks and they are capable of delivering quality even for the Masters or a Ph.D. level. By their own admission on the website, the organization claims “Diverse and proficient writers who can readily compose any kind of dissertation from any disciple or subject, well versed with the latest dissertation formats and structures as well.”
Further, the company affirms that the selection process is extremely strict. Dissertation help appears to understand that writing dissertations require competency and experience that is why they select only Master level writers and PhD-level writers.
There are no statistics about the number of writers in the team. There is no clarity if the team comprises freelancers or full-time writers. There is no information about orders completed. The company claims to select the writers with the latest knowledge and trends, and with the highest degree in their subject. A few writers’ profiles scroll through on the website and the writers displayed are Ph.D. holders.
Dissertation help has posted a video on their site introducing the “Quality Control Head”, Dr. Mona Roberts. The profiles of the rest of the writers, editors, quality, and support staff are missing.
The company assures that the work delivered will be free of plagiarism issues. The organization claims that they submit a Turnitin report with every order.
Prices and discounts
Dissertation help has a separate section under the head prices and discounts. The pricing is based on the UK grading system. For instance, the pricing grid reveals that for a 250 words essay with a 2:1 pricing the price will be £23. For the first class grade, the pricing is £ 25 and for 2:2 it is £20 for the same amount of words.
The organization offers a 15% discount to customers on their first order. Further, we contacted customer service to have more clarity and we were informed that the offer of discounts was based on the word limit of the dissertation.
The following sections in the dissertation are offered free, although if they were charged it would be the amount mentioned in the bracket against the feature. This is to indicate what the client will actually save in costs for dissertation services from The dissertation help.
Free features on the order
Table of Content (£23.31)
Unlimited Revisions (£12.2)
Plagiarism Report (£12.1)
Quality Review by PHD Writer (£9.9)
Clients can use the online payment method to pay for orders. Clients can use credit and debit cards from leading providers as well as transfer the amount using Pay Pal.
Dissertation help does not have a physical office address it appears. There is no mention of any address on the company website. The company has two dedicated United Kingdom telephone numbers and an email id that is available 24×7 for queries and support from customer care.
The organization is also active on social media. They have a presence on Facebook, Instagram, Twitter, and LinkedIn.
There are many videos on YouTube, which is also displayed on the dissertation help website that highlights the features and services of the organization.
Site jabber has carried about six customer reviews and they have rated their service as satisfactory. We did not see any reviews about their service on the Trust pilot. If the company has serviced more than 25000 customers since 2011, it is unbelievable there are no credible feedback about the organization and their service. UK Top writers have carried a review about The dissertation help and have rated them as average.
Terms and conditions
Refund/money back policy
Very ambiguous money back policy which only states that the company always intends to do their best for the customers. There is no clarity about the timeframe or conditions for refund or the different circumstances that clients may encounter that may necessitate a refund.
We did not find a clearly stated revision policy.
Impressive and diverse range of services
Clear and well-structured website
YouTube videos to explain features and services
Dissertation samples available on the site
Interesting blog section
Profile of few writers on the site
Responsive online chat service
Several online payment options
Inadequate customer reviews
Not all writer profiles carry skills, competencies, and rating displayed on the site
No organisation inception information available on the site, except the year of entry into academic content
The website design is what strikes the reader at first glance. The design is appealing and there are many services offered. The company is a dissertation specialist and this is relatively niche, so they have a good market. Although the organization claims to have started in 2011 and gradually built a customer base of 25000 plus, the number of reviews from customers is not commensurate with the numbers of orders processed.
The company does not have a registered office. There is not much information about the origin of the company, its foundation, or the founders. It does appear like a legitimate company, although they are yet to make a mark in this field. There are areas like the revision and refund policy, which are not addressed at all. Clients will need to have all the information laid on the table to take important decisions.