Academized.com fails to meet client requirements. Deadlines are not met, shady refund policy, and lot of client grievances were registered against the website.
- Writers
- Company trust
- Quality
- Price
- Customer service
Conclusion
After a detailed evaluation, we have come to the conclusion that Academized.com does not deserve anything more than a 2.5 rate out of 10.
TOP UK Essay Services
Academized.com is an online writing company that provides academic help to students. The company has its registered office in Cyprus but the date of establishment is not mentioned anywhere on the website. When you first visit the website, you will be flooded with information, a lot of which is repetitive and useless. So, is Academized.com a legit service or just a sham? To know more, read our detailed review.
Services Offered
The company claims to provide all sorts of academic services for students of all academic levels. The pricing structure depends on the number of pages you order, academic level, and urgency. Let us have a look:
Academic services like dissertations, essay writing, term papers, resume writing, case study, and research papers. They also have mentioned that they provide services on book or movie reviews. However, unlike other writing websites, they do not mention the subjects in which they offer their services. So, this can be a huge inconvenience for students.
They boast that they offer only original papers written by qualified writers. The website also has made big claims about PhD writers who will deliver high-quality papers. But if you look closely, the website does not provide any information regarding the writers or their academic qualifications. This makes us question the credibility of the writers.
They claim that their papers are 100% authentic and plagiarism-free. Now, if you are looking for authentic papers, it is best to avoid this website. There are a number of testimonials where customers have complained that the assignments were not only plagiarized but were of poor quality.
Onsite messaging system. Now, almost all online writing services have a chat option that quickly answers the queries of their customers. Academized.com also has a live chat feature that guarantees a quick response to their customers. However, some customers have complained that they have to wait hours to get a reply from the support team. The assignment ordering process is very slow and sometimes customers simply give up and leave the website.
Confidential services. Personal information of customers is not shared with the writer.
Timely delivery of orders. Now, this is not at all true. Reviews from genuine customers show that orders are delivered late even after repeated follow-ups. So, how can you trust a website and invest money if they can’t even guarantee their delivery dates?
Their free features as mentioned on the website include a title page, bibliography, outline, formatting, plagiarism check, and free revision on request. Now, these are all basic features and there is nothing unique about it. Nowadays, almost all writing services provide these services for free.
They claim that they hire writers who are native speakers from UK, Australia, USA, Canada, etc. However, in reality, their writers are mostly from ESL countries like India, Pakistan, Nigeria, Kenya, etc.
24/7 customer support. However, the support team is hardly online and you have to wait several minutes to get an answer.
About the Writers
Now, if you want to know about their writers, there is a whole page dedicated to them but most of the information is irrelevant and probably fake. Though they have claimed multiple times that their writers are highly qualified and have to go through a strict screening process and tests, they do not provide any information about their academic qualifications. Many students had bad experiences with the writers and have complained of grammatical errors and formatting mistakes. They charge 25% extra for premium writers and 30% extra for the top 10 professional writers.
All the writers have an ID and a profile photo that seems fake. Now, if you go to their profiles, you won’t find any personal detail or relevant information. So, how can they assure the credibility of a writer to a customer ordering for the first time? The website also does not mention the number of active writers on the website. The website seems to have a handful of writers. Looking at the variety of services they provide, it is hard to believe that they can actually deliver their services on time. This may be a reason why many students have complained of poor quality, late submissions, low grades, and incomplete essays.
Pricing Structure
Their price per page starts at $12.99 per page for a 14-day delivery which is surprisingly high compared to other sites. The prices vary with the number of pages you order, academic level, and submission urgency. Now, the prices gradually go up depending on the urgency and the deadline. For example, a 6-hour delivery can cost you $36.99 per page which is unreasonably high and an exorbitant price to pay especially for a student. They charge extra for dissertation, research, science/math, or lab reports, etc.
Discounts
They offer a 15% discount on first orders. Life-time discounts may range from 5 to 15% depending on the number of pages you order. This is a standard procedure and most of the other websites are offering more or less the same discount rates.
Now, if you look into some of the genuine customer reviews, you will find a major disparity between what is promised and what is delivered. Customers often claim that they do not get the discounts that they have been promised and are even harassed by the customer care members.
Customer Support
They guarantee a 24/7 customer support team and an online live chat option. However, the chat option doesn’t work all the time and sometimes you may have to wait more than 15 minutes to get a response. Customer claim that it is very difficult to get in touch with the writers especially if you need to make some urgent changes in the articles or in case a new instruction has to be given.
Refund Policy
The refund policy is quite complicated. You have to go through their terms and conditions a couple of times before applying for a refund. The company agrees to pay you a 100% refund if they do not assign any writer to your order. In case, a writer has been assigned, they will pay only 70% of the compensation. This seems very unreasonable especially when they take days to respond especially when a refund has to be made and by that time a writer has already been assigned to the order. It seems that their refund policy is just a sham to confuse the customers.
The company clearly mentions on their website that there will no compensation for bad grades. Now, this is a serious loophole in their money-back guarantee scheme. On one hand, they assure high-quality articles with good grades and on the other hand, they blatantly refuse any compensation for bad grades. They claim that the papers ordered are for reference purposes only and not for submission and so if a customer asks for compensation, it will be a breach of contract and the company won’t be liable for any refund. This is completely illogical and makes us think twice before putting an order on the website.
Furthermore, there have been serious complaints of nonpayment of refunds by many customers. They claim that in spite of waiting months and continuous follow-up with customer care, there has been no refund and this makes us ask about the legitimacy of the website.
Pluses
They accept all kinds of debit and credit cards, Visa, Mastercard, and American Express.
Like other sites payments can be made in USD, CAD, AUD, GBP, EUR, etc.
They do not disclose any personal information about the customers.
Minuses
The website looks clumsy and too much irrelevant information.
Plagiarism report is not free. You have to pay an extra $21.99 for a plagiarism report. Now, why do we have to pay extra for a plagiarism report? This should be included in the basic package. Since most of the online writing companies nowadays are providing a free plagiarism report, this can be a major disadvantage for the company.
Articles are not authentic. Some customer reviews prove that their plagiarism reports are fake and many papers have been rejected in the past.
Incomplete papers. In spite of promising a free outline, title page, formatting, etc., in the basic package, customers complain of receiving incomplete papers.
The discounts are fake. It seems that the discounts are only mentioned to increase traffic to their website.
Poor quality of work. Most of the writers are not native speakers and are only students looking for some easy pocket money and this may compromise the quality of work.
Delay in free revisions. Several clients have complained that the customer care team is totally negligent towards their queries. There has been an unusual delay in free revisions. The writers are totally aloof and do not communicate back to the customers.
Fake writer profiles. The fact that they hire PhD and expert writers is a sham. The writers are not native English speakers but college students working part-time looking for some extra cash.
Delay in delivery of assignments. There have been several incidents in the past where students have not received their papers on time and when asked for compensation, their request has been denied. The customer care team has come up with some strange excuses especially if you have ordered an urgent revision say for example a 3-hour deadline delivery. In that case, Academized argues that because of the limited time-frame it is quietly natural that the writer couldn’t make the revision on time, and in that case the compensation may be declined. Now, this is ridiculous and totally contradicts their refund policy.
Useless customer support. The live chat support members are hardly online. They ask you to wait for minutes and then they disappear. You can call their toll-free number or email them, and if you are lucky, you may get a reply.
Final Verdict
Summing up, Academized.com looks like a fake website. Their writers have fake profiles, writing quality is very poor, and most of the time the papers are incomplete. It seems that the writers are not at all serious about their work and deliver below-standard assignments.
Their refund policy is not transparent and most of the customers do not get compensated especially for submissions with short deadlines. The company charges exorbitant prices for short deadlines. Now, if the company fails to deliver the assignment within the promised time frame, is it not their responsibility to compensate the customers?
So, do I recommend Academized.com? Absolutely not. My advice is there are plenty of writing services online these days offering high-quality work. It is better to go for legit services with good pricing strategies and a customer support team that actually hears your queries and delivers authentic papers.