Overall, Essay Ace does not seem to be a reliable service. Their prices might be cheap but their services are very limited.
- Company trust
- Customer service
Cluttered website design. No information about the academic qualifications of the writers. A lot of negative reviews about customer service and assignment quality.
TOP UK Essay Services
EssayAce.co.uk is a UK-based assignment writing service that claims to provide academic writing and editing services for students. Essay Ace believes that academic writing is a daunting task and this is why many students look for academic writing help. They believe that many students fail to hire professional assistance because of the high prices.
Ace Essay claim to be an award-winning company that offers trusted writing services to students at cheap prices. They boast of their high success rates and their commitment to helping clients fulfill their expectations and reach their academic goals.
Do they really keep up to their standards? Read our detailed review.
Essay Ace claims to offer quality assignments in a timely way. They say that they are committed to providing services to students all across the globe. All their assignments are written by high-qualified writers and in the desired format. They provide mainly four types of academic services:
—Dissertation paper (they claim to assist their clients by developing high-quality dissertations in accordance with proper formatting and citations)
—Essay writing (writes essays on all sorts of topics)
—Assignments (all sorts of assignments including tough ones and can be delivered within 4 days)
—Coursework (complete coursework assistance for students)
—IT report essay
Other services include:
—Brand analysis services
About the Writers
They do not provide much knowledge about their writers. The writer profiles are not accessible on the website. However, the website claims that they have the best team of writers in the UK. Their professional writers can handle any topic and write for all kinds of academic levels like Undergraduate, Graduate, Master’s, or Doctorate. All their writers are committed to their work and complete the work within the agreed deadline. They further add that their writers follow all the instructions regarding formatting (APA/Harvard/others), structuring, citations, and can handle various subjects.
They claim that prior to assigning an order, a meeting is conducted with the writers so that they understand the requirements and can work on the assignment accordingly.
The writers claim to offer:
—Compliance with all the instructions and details of the assignment
—Plagiarism-free unique papers
—Basic structure and formatting following the guidelines given
—All kinds of referencing and citation styles including ML, APA, Chicago, Harvard, etc.
—Submissions within agreed deadlines
They have a samples section where you can download pdfs of samples on current topics. The samples come with a detailed description, topics, outline, number of words, formatting, and type of document.
Essay Ace claims that they are dedicated to offering high-quality papers for their clients. They employ the latest tools so that they can offer premium quality. All papers are written from scratch to ensure paper quality and high grades for their customers. They have a quality assurance department that ensures that the papers are original and are 100% plagiarism free and follow the instructions given by the clients.
They also offer free proofreading and editing services for their clients. Their editors ensure that only 100% authentic papers are delivered to the clients.
Essay Ace claims to follow all formatting guidelines. The basic structure of the assignments include:
—A title page
—Font style as prescribed by the client
Essay Ace offers a number of free features. Have a look:
—Editing and proofreading
Essay Ace guarantees to provide:
—100% plagiarism-free papers
—Offers privacy to their clients and does not share their personal information
—Customers are eligible to get full refunds if they are not satisfied with the quality of work
—Professional help for writing assignments
—Reliable online help from support staff
Essay Ace claims to offer maximum services to their students at low prices. They have a pricing tab where you can calculate the price and get a quotation for your order.
Prices depend on the document type, number of pages, urgency, and quality of the paper.
They offer two packages based on the quality of the assignment:
Standard quality – £9.09 per page (275 words) for 10-day delivery.
Premium quality – £10.49 per page (275 words) for 10-day delivery.
They also offer short deadlines for high-priority orders. For a 24-hour delivery, the charges are £17.49 and £18.89 respectively depending on the pricing package.
For payments, they accept all kinds of debit cards, Mastercard, VISA cards, and PayPal.
The website offers an introductory discount of 15% for first-timers. There is no mention of discounts for returning customers.
They claim to have a very responsive customer care staff who are available 24/7 for their customers. They have a contact form where you have to fill in the details like name and email address along with your query. Apart from that, they have a live chat option where you can talk directly to the customer support staff or send emails to their registered email address.
Terms of Services
The company offers free revisions for its customers.
—Unlimited revisions if the customer is not satisfied with the quality of the completed order
—Free rechecks if the writer does not follow the instructions given by the customer
Refund – Customers can ask for a full refund if they are not at all dissatisfied with the finished product delivered to them.
Order cancellation – Customers have the right to cancel the order any time they want, however, they have to incur charges for late cancellations. A service charge of 15% of the total value of the order will be deducted for late cancellations. The company can also cancel an order if there is a breach of contract.
Disputes and Complaints
If there is a dispute between the company and a client, the dispute can be resolved with mutual discussion. If the customer staff fails to resolve the dispute, the customer is free to take further action.
If the customer is not satisfied with the work of the writer or has any other complaint, he/she can reach out to the customer support staff for help. However, the company prohibits customers to directly talk with the writers. Disputes have to be solved only through discussion with the support staff.
—Discounts on first orders
—Free editing and proofreading
—Free samples to download
—Does not provide profile information about the writers
—No discounts for returning customers
—Very limited services
—Limited knowledge about the subjects they cover
—No provision for choosing top writers or experts for priority orders
—No information about company office address
Essay Ace talks about being an award-winning company but there is hardly any information about their awards and accreditations on the website. None of the profiles of the writers are accessible on the internet. They do not even mention whether their writers have Masters or PhD degrees. So, it is very doubtful whether they can handle complex topics and papers like dissertations or thesis. However, they assure us that their writers are capable enough to handle assignments for all academic levels even for doctoral candidates.
The prices start from £9.09 which is quite low compared to other sites. They even offer editing and proofreading services for free. We think that the low prices are a tactic to attract more customers to the website. The website does not give the address of their registered office.
Most of the testimonials on the website are four and five-rated. However, after further research, we found out some genuine reviews on the internet which showed that the company has a bad reputation for customer service and their quality of work.
Overall Rating: 4/10