Instant Assignment Help offers academic writing services at affordable prices but there is a lot of grievance about their customer care service and refund policy.
- Company trust
- Customer service
Affordable prices and attractive discounts. A lot of negative reviews on the internet about the quality of their services and lousy customer service.
TOP UK Essay Services
Instant Assignment Help was founded by Adroit Soft Limited. The company was founded by a team of 200 professionals and consists of more than 5843 expert writers on board who can provide writing assistance on any subject and discipline. Instant assignment help aims to provide flexible online writing services for students in the UK, USA, Canada, New Zealand, and Malaysia. The company seeks to provide a helping hand to students and guarantees that their writers have extensive knowledge and expertise to handle difficult topics on any subject that will help in the overall academic growth of a student. The company claims that its customer service is available 365 days and customers can ask for their assistance at any time.
Instant Assignment Help provides all sorts of academic assistance.
—Capstone project assignment
—Assignment editing and proofreading
—Travel and tourism
Instant Assignment Help has over 5000 writers who have delivered over 18,000 orders to date. The company proudly speaks of its writers and claim to hire ex-professors from reputed universities who offer genuine work at the best prices for their customers. They claim to offer quality assignments that will boost grades. The company claims to hire only the best academic writers in the industry who have to go through a strict hiring process before they join the company.
Instant Assignment Help guarantees that their assignments are well-researched and are free from any plagiarism. Customers can always reach the writers if they are not happy with the final product and can ask for amendments. The company also offers 100% customer satisfaction. The company offers academic help in a wide range of subjects and academic levels like high school, graduation, doctorate level, etc. The delivery time of assignments depends on the type of the document, the urgency level, and also the availability of writers.
The company provides three quality standards:
—1st Quality: A Grade
—2:1 Quality: B Grade
—2:2 Quality: C Grade
Customers have to click the “order now” button and fill in details like the type of service and document, number of words or pages, topic, urgency level, and any other requirement. Make payment for the order using the secure payment gateway and confirm the order. Once an order is confirmed, a writer will be assigned and you will get the final paper on the due date as agreed on the order form. Users can also get a free instant quote about their orders.
The base price starts from USD 7.03. However, the price may change depending on the type and quality of paper ordered, the number of words or pages, and the urgency level. Turnitin report is free with every order.
At present due to the COVID-19 outbreak, Instant Assignment Help is offering a 50% discount on all orders. First-timers can get a discount of 25% on first orders plus a discount of 5% if ordered from the company app. Users can get the 5th assignment free for buying 4 assignments together. For purchasing orders of £1000 in a month, customers can get a discount of 10%. Customers can also book the fourth order with a 20% discount. Students who order a dissertation can get a proposal free. Customers who refer friends to the website can earn referral points.
Free offers on orders:
—The company guarantees to offer budget-friendly services at reasonable prices.
—All assignments are submitted within the deadlines as agreed in the initial order form.
—Customers can get in touch with the support staff who are available 24/7.
—The company guarantees customer satisfaction and A+ grades.
—Free revision policy if the customer is not satisfied with the work.
—Covers all citation styles like MLA, APA, Harvard, Chicago, Turabian, IEEE.
—Offers 100% unique, error-free, plagiarism-free articles.
Instant Assignment Help offers customer care service 24/7 for their customers. They have a toll-free number and an email ID where customers can send their queries. They also have a live chat option and a “request call back” option where customers can book a telephonic appointment with the customer support team.
Customers who are not satisfied with the quality of a paper can file a complaint with the customer support staff and the company will assign a different writer to complete the work. However, customers can ask for a refund if:
—They have been charged twice for the same order. The company will immediately return the extra amount paid by the customer.
—If the company misses the submission deadline for more than a day.
—If the final paper has plagiarism that is more than the permitted limit as mentioned by University guidelines.
—For full refunds, customers must inform the customer support staff within 7 days from the completion of the order. The company support staff will ask the quality assurance team to investigate the matter and issue a refund.
—If the customer goes to a third party before informing the customer staff, then it will be deemed as a breach of contract and the company won’t be liable to pay any refund to the customer.
The company has the right to cancel an order under special circumstances. However, they claim that they never cancel an order for the difficulty of a paper or for not meeting deadlines. Cancellation can be due to many reasons such as:
—If the company fails to assign a suitable writer to the order.
—If the writer is unable to complete the order within the timeline agreed in the initial order.
—If there is a violation of terms and conditions by the customer.
—If the order cannot be completed by the company due to some unavoidable circumstances.
—If the company fails to complete the order even after it has been approved, it is liable to pay a refund to the customer.
—The company offers a variety of samples on all subjects
—Promises A+ grade or money-back guarantee
—Website is clustered
—Company address not available on the website
The company page is clustered with information so you have to browse a lot to get the relevant information you need. There are a lot of samples available on the website and the company claims to cover a lot of subjects and topics. One plus point is that they have shared the profiles of their writers on the website page. So, customers can view the profiles and select a writer of their choice. However, we did come across a lot of negative feedback about the company on the internet. The feedbacks are mostly about the customer support staff who are lousy and do not respond to the queries of the customers especially when there is a request for a refund.
Overall Score: 5/10