State of writing need to improve a lot before they can be considered as ideal to assist the student community
- Company trust
- Customer service
State of Writing provides average writing services. Students may find their services easy on their pockets, The company can afford to be more transparent with important information such as writers' profiles
TOP UK Essay Services
About state of writing
State of Writing was founded in the United Kingdom to assist students with their educational journey. This online writing services company claims to enable students “the best experience and quality with online writers.” They offer writing services such as custom essays, case studies, dissertations, thesis, not just to students studying in the college or university in the United Kingdom but from anywhere in the world.
The company claims to have built a strong team of highly skilled and qualified academic writers. The company also relies on the experience of their editorial team to rectify and make error free submissions.
As any website would, State of Writing also begins their narrative with promotional content. However, somewhere in the melee of words, the organisation has missed providing facts that would have added to their credibility. The company has not mentioned any inception details or the address of their office.
The company claims that they have a talented and experienced editorial team that can provide best papers possible.
Services they offer
State of writing has categorised the writing services under five major heads. The range of services they offer is quite exhaustive and appears to cover the gamut of student requirements.
Academic paper writing
Power Point presentation
Free features included in each order:
Quality of writers
Not much is described by the writing or editorial team except that they hire only professionals after a rigorous selection process. The company has made a general statement that the writers are specialists in their subject of expertise and only such writers are allocated academic assignments. State of writing has not mentioned the highest qualification of their writers.
The organization has not displayed the profiles of the writers or the statistics about the number of writers in the team. We do not know if the company operates with a team of freelancers or they have full-time writing specialists. Nothing is known about how they ensure quality control in the deliverables
Prices and discounts
State of writing as an organization claims to offer only reasonable pricing to customers in keeping with tight budgets. The company has a detailed discount program for new customers as well as the returning ones, which they say is their way of expressing gratitude to their customers. The discount plan is as follows:
For New Customers
The organization has displayed a ‘welcome aboard’ discount of 20% to new customers for the first order. The promo code for this discount is displayed conspicuously on the site. Once the code is keyed in by the customer, the discount gets tabulated into the final amount of the order.
For Returning Customers
This is a unique discount plan for returning customers, which we found as a specialty offering from the State of writing. This plan is a rare one compared to other online writing services companies. There is a lifetime discount plan for loyal customers and depends upon the amount of money spent on previous orders that have accumulated in their account.
For a customer who has reached a cumulative 15 pages mark, for every subsequent order, the customer gets a 5% discount
For a client that reaches the cumulative 50 pages mark, the offer of discount is a lifetime one of 10% on all subsequent orders.
For a customer that reaches the cumulative 100 pages mark, the discount is 15% for a lifetime
This discount plan starts to work on the customer account from the very first order.
The pricing chart and order form is neat and understandable. The price that customers pay is dependent on the type of paper, deadline, and the number of pages. Surprisingly, the cost does not vary according to the level of the academic paper or the difficulty. The starting price for a page of an academic paper with a 14-day delivery is £10.20. The same paper with a 24-hour delivery will attract a price of £18.22 per page.
The pricing is cheap compared to other online academic companies.
Clients can easily complete the payments for their orders using credit or debit cards from leading providers such as AMEX, Discover, VISA, and MasterCard.
State of writing has followed the norms of most companies in having a dedicated telephone number that existing, new and prospective customers can reach to know more about their products and services or seek clarifications.
The online chat service on the website also fulfills this purpose. The company engages on social media mainly on Facebook and Twitter. Further, customers can also approach their customer care using the email, the ID is displayed on the site.
The major drawback to the reputation of the company is the absence of a registered office. Although the company claims to be operating from the United Kingdom, the absence of any location is a point of concern.
Trust pilot has published 18 customer reviews about the services from Stateofwriting.com. It appears clients are happy and satisfied overall with their service, quality, and delivery. We did see one critical review on the same review site. The client has expressed disappointment that the paper was delayed and needed a lot of research work, which the client had to do.
The review by topbritishessays throws the services of sttateofwriting.com in a very poor light.
Site jabber has ranked stateofwriitng.com as 1138 among essay writing sites. There are only three reviews on-site jabber but they are positive ones. A negative review on the same site is quite alarming. Allegedly, the State of Writing apparently changed the writers about six to seven times after taking the order. The paper was delivered late and the client felt completely cheated as only about 20% of the amount was refunded.
Terms and conditions
The money-back or refund policy on stateofwriting.com is clear and appears fair.
If a client cancels an order before a writer is assigned, then the organization does a complete refund
The client is entitled to a 70% refund if a writer has already been assigned and a 50% refund if the order is already halfway through to the deadline
Any request for refunds pertaining to poor quality in the submissions, the company will go with the result of the investigation committee. Plagiarism complaints need to have a Turnitin report attached for scrutiny. The company will not compensate the customer for a bad grade in any of their deliveries.
The clients need to report the need for a revision within 14 days of order delivery. The organization will perform the amendment free of charge if it complies with the stipulated time period.
The organization holds the data from customers in a safe and protected manner and is upfront about withholding the privacy and confidentiality of the customers.
Good website design and intelligible content
Exhaustive range of services for the student community
Inexpensive and pocket-friendly pricing for online writing services
Availability of writing samples
Unique and beneficial discount plan to customers. Loyal customers get lifetime discounts
24×7-customer service over the telephone
Absence of a registered office
No information about the inception of the company
Writers’ profiles, qualifications, competencies, and ratings are not available on the website
State of writing is just another online writing services company. While they do catch readers’ attention with the exhaustive range of services and a unique customer friendly discount plan, the absence of vital information such as the registered office address or display of writers’ profiles, works against the credibility of the company. The customer reviews are not too many.