UKWritings.com is not a trustworthy company. A lot of complaints about substandard writing quality, plagiarized content, and hidden terms and conditions were registered against the website.
- Company trust
- Customer service
Based on overall performance and client feedback, UK Writings is a below-average online writing site.
TOP UK Essay Services
UKWritings.com is an online assignment writing company that claims to be one of the most trusted writing services in the UK. The company location is in Cyprus (EU territory), but their official address is not mentioned anywhere on the website and that undermines their credibility.
UK Writings further boasts of catering to the academic needs of students all across the UK in compliance with the UK standard of education and their company page is filled with reviews to support their claim. However, if you look into some of the genuine reviews on the internet, the actual picture is quite different.
So, is UK Writings a genuine site? Should you hire their services? To know more, keep on reading this detailed review on UKWritings.com.
When you visit the UK Writings website, the first thing you notice is the myriad services they offer. One of their plus points is that the website is easy to navigate and clearly outlines the pricing structure. The pricing structure is flexible depending on the type of assignment and the number of pages you order.
In almost every part of the website, they brag about their writers who can deliver assignments within the shortest deadline. Want to know more? Here is what they have to say:
—The website guarantees that all their academic writers are subject experts and hold degrees and certificates in the corresponding subjects they handle. However, the qualifications of the writers are not mentioned clearly on the site. Moreover, some of the customer reviews on the internet suggest that their essays are of very poor quality and this makes it hard to believe the reliability of the writers.
—The company claims that their academic team collaborates with ex-students of the UK educational institutions and universities that help them to understand the needs of the students. However, this is not true. Most of their writers belong to the ESL countries like Pakistan, Bangladesh, India, Nigeria, Kenya, Philippines, etc.
—All client information and personal details are fully encrypted and confidential and are not shared with any third party including the writers.
—The company has also claimed that their writers have to go through a tough screening procedure and need to submit their credentials before getting hired. This again is not true. Most of their writers are undergraduates or college drop-outs looking for some extra money.
The website claims to offer various academic writing services for its clients. However, these are standard services that the majority of online writing websites are offering nowadays and at reasonable prices.
Let us look into some of the services they offer:
—Apart from academic writings like an essay, dissertation, case studies, or term paper, they provide other services like copywriting, resume, proofreading, rewriting, or editing.
—They claim that their assignments are 100% original and plagiarism-free. Now, many customers have complained they have received highly plagiarized content and their service is absolutely a waste of money. To make things worse, the company has also failed to resolve these problems with the customers.
—They claim that their writers closely work and collaborate with their clients and give regular feedback regarding the progress of the assignments. But there have been instances where customers have complained that even after regular follow-ups, they have not received orders on due time.
—They use a large pool of resources to support the write-ups. However, this is not entirely true. Some clients have mentioned how poorly researched the assignments were and they have to send them back for multiple revisions.
—The assignments include an outline, a title page, and a bibliography, but clients often complain of receiving incomplete works.
—Plagiarism reports. However, many students have complained that these reports are fake as their essays have been rejected due to plagiarism.
—Formatting is done per the instructions of the client. But in reality, many student reviews have shown that writers often fail to follow the instructions properly and as a result, the essays are poorly structured and students have reformatted the essays themselves. This can be a complete waste of time and energy, especially for busy students.
—Apart from UK writers, the website claim that they provide US writers with an extra 10% charge on the total order. However, we did not find any US-based writers working for the company.
UK Writings claims that they offer 24/7 customer support, both online and offline for their clients. They further state that you can call them at any time of the day and talk to their service agents. The website also has a live chat option where you can directly chat with the customer care agent. For queries regarding essay services like order status, delivery, placement of an order, or feedback, you can call them on their toll-free number or mail them at their official email address. However, this is just a hoax. Many users have complained that the support team is hardly online and seldom answers the queries or even replies to the emails.
UK Writings offer three service plans for their customers.
—The basic plan with customer support.
—The advanced plan where you will be charged £4.88 and get a personal support agent at your service.
—The VIP plan comes at £8.13 with your personalized support agent and a quality assurance analyst to follow up on your order.
So, again there is a discrepancy in their statement. With the basic plan, you will only get the standard services, and to avail of a 24/7 personal support agent, you have to upgrade and will be charged extra. This can be a costly option for students who generally pay for these services from their pocket money.
The price per page starts from £9.88. The prices vary according to the type of assignment, academic level, degree of difficulty, deadline, and the number of pages ordered. The basic price for a 14-day delivery is set at £9.88. However, if you are looking for faster delivery, prices will be higher. They charge £29.04 per page for 3-hour delivery. Charges for copywriting service, dissertation paper, or academic writing are more compared to proofreading, editing, or rewriting.
Discounts and Special Offers
UK Writings offer a one-time discount of 16% on your first order. You have to use their promo code to avail of the discount. Returning customers can get discounts of up to 15%.
Customers can avail of lifetime discounts of 5% to 15% on orders of more than 15 to 100 pages. The discount depends on the number of pages you order.
They accept all kinds of debit/credit cards including Visa or Master Card, PayPal, and Wire transfer. Payments can be made in USD dollars, Pound Sterling (GBP), Euro (EUR), Canadian Dollar (CAD), and Australian Dollar (AUD).
—A host of samples to choose from on the website.
—Attractive website layout.
—Fully confidential. Only the client’s customer ID is disclosed to the writer.
—There is a refund policy and money-back guarantee in case of poor assignments or the deadline is missed. But it is vague and has not been explained properly on the website. Some customers have claimed that they have not received a refund even after waiting for months and makes us question the trustworthiness of the website.
—The prices offered are quite similar to other sites and not so low as they claim to be.
—The company guarantees that all its assignments are delivered in a timely manner within the agreed deadline. However, there have been many instances of late submissions and writers failing to meet the deadlines.
—They claim that all their writers are verified and are subject experts. However, the writers do not share their portfolio or academic qualifications and that makes us question their credibility.
—They also claim that their writers are native speakers from Australia, UK, the USA, Canada, etc. But, most of the time they hire unqualified or ESL writers at cheap prices.
—If you order the rewriting services, there is a huge chance of getting plagiarized content. So, it is best that you avoid it.
Talking about the writing quality, the website is not at all trustworthy. With more than 206 active writers, the website has often failed to deliver the assignments on time. Though they claim that their assignments are thoroughly researched and 100% original to meet client satisfaction, there has been a lot of plagiarism issues in the past. Many assignments are of poor quality and incomplete and have to be returned for verification.
The UK Writings refund policy is quite ambiguous and complicated. There are a host of terms and conditions that can confuse the customers.
They advise their clients to directly contact their writers, send them resources, give suggestions, and check the progress of their order. The order will be delivered only when the final draft is approved by the customer. Customers can request compensation if the assignment is of poor quality. They can ask for a refund or can request a free revision of the paper within 14 days of the delivery. However, the refund policy is not transparent and the clients have to wait for months and continuously follow up with the support team. This can be quite irritating for customers. Many customers claim the writing website is fake and they have not received their refunds to date.
The website also guarantees a “good grades or money back” policy. Now, if you look at their moneyback guarantee section, they have clearly mentioned that there will be no compensation for bad grades as their papers are for reference purposes only and not for submission. So, if a customer submits the paper, then the agreement between the company and the customer becomes invalid and he/she is not eligible for any compensation. So, they have intentionally left a lot of loopholes in their refund policy and this makes us question the legitimacy of the site.
So, is UK Writings a legit service? It is there in the market for a while now and so they are obviously doing some business. But some of their claims like PhD writers and subject experts may be considered fake given their track record of assignment deliveries.
The website does not disclose the address of their registered office. This is a major drawback and makes the site look less trustworthy to prospective customers.
Their services are not over-priced but not cheap either. They charge extra for writing summaries, proofreading, or for hiring premium writers. However, if you are looking for academic help, this site offers a range of academic services like writing a dissertation, research paper, editing, proofreading, and even rewriting papers from scratch. However, this website may not be a very good choice if you are looking for a cheaper solution.
The company also claims to offer a range of discounts especially for its loyal customers who can earn discounts up to 15% on subsequent purchases. Apart from that, they offer revisions, formatting, plagiarism report, bibliography, and a title page for free. But these are all standard services that most of the online writing companies are offering nowadays.
Overall Rating: 2.5/10
Though the site promises an impeccable quality rating of 9.5 out of 10, it definitely deserves only a 2.5.